Office Management and Reception Diploma
Tax included.
Course Objectives:
- Who is an Office Manager
- Typical Duties of an Office Manager
- Skills Essential for an Office Manager
- Education and Qualifications
- Work Conditions and Salary
- Career Prospects of Office Managers
- Personality and Personality Development
- Importance of Personality Development
- Most Important Personality Traits of an Office Manager
- How to Project Confidence
- Dealing with the job
- First impression is everything
- Leadership is creative thought and not reactive thinking
- Creative Vs. Reactive
- First impression of a company
- Project Professionalism
- Why customers walk away
- Professional qualities in customer service
- Never say no or I don’t know
And many many more!