Medical Secretary Diploma
Tax included. Shipping calculated at checkout.
- Who is a medical secretary?
- Job role and duties
- Overview of attributes and skills
- Job profile
- Why appointment scheduling is crucial to medical offices
- Guidelines for successful appointment scheduling
- Tips and strategies to make appointments for new patents and established patients
- Types of appointment reminders
- Importance of filing in medical offices
- Effects of using an unreliable or inefficient filing system
- Guidelines to set up a medical filing system
- Alphabetic, numeric and geographical filing systems
- Benefits of using electronic filing systems
- Importance of patient confidentiality
- The concept of patient confidentiality and what it entails
- Difference between patient privacy and confidentiality
- Factors that increase breach of confidentiality in a medical office
- Tips to maintain patient confidentiality
- Patient confidentiality for minors
And many many more!