Office Management and Reception Diploma
Lash You Train You

Office Management and Reception Diploma

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Course Objectives:

  • Who is an Office Manager
  • Typical Duties of an Office Manager
  • Skills Essential for an Office Manager
  • Education and Qualifications
  • Work Conditions and Salary
  • Career Prospects of Office Managers
  • Personality and Personality Development
  • Importance of Personality Development
  • Most Important Personality Traits of an Office Manager
  • How to Project Confidence
  • Dealing with the job
  • First impression is everything
  • Leadership is creative thought and not reactive thinking
  • Creative Vs. Reactive
  • First impression of a company
  • Project Professionalism
  • Why customers walk away
  • Professional qualities in customer service
  • Never say no or I don’t know

And many many more!